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At Click N Buy Point, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect: We may collect information such as your name, phone number, email address, delivery address, and order details when you place an order or contact us.
2. Use of Personal Information: Your information is used to process orders, arrange delivery, provide customer support, and improve your shopping experience.
3. Order Information: We may retain details related to your purchases, including products ordered, order ID, delivery information, and order status.
4. Cash on Delivery: Our website currently supports Cash on Delivery (COD) only. We do not collect or store online payment, credit card, debit card, or UPI details.
5. Information Protection: We take reasonable security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
6. Delivery Partners: Necessary customer information may be shared with trusted delivery or logistics partners solely for fulfilling and delivering your orders.
7. Cookies: Our website may use cookies or similar technologies to remember preferences, improve website functionality, and understand how visitors use our website.
8. Marketing Communications: We may use your contact information to send important order updates, promotional offers, or shopping-related information where permitted.
9. Third-Party Services: We may use selected third-party services for website functionality, analytics, delivery, or customer support. These services may process information according to their own privacy policies.
10. Policy Updates: We may update this Privacy Policy from time to time to reflect changes in our services or practices. Any updates will be posted on this page.

By using Click N Buy Point, you acknowledge and agree to the practices described in this Privacy Policy.

Welcome to Shop Smart Live. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. Website Usage: You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.
2. Product Information: We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate. However, minor variations may occur.
3. Orders: All orders placed through the website are subject to product availability and confirmation. We reserve the right to cancel or refuse an order when necessary.
4. Pricing: Product prices displayed on the website may change without prior notice. The applicable price will be the price shown at the time of order confirmation.
5. Cash on Delivery: Payment for orders is currently available through Cash on Delivery (COD) only. Customers are required to pay the applicable order amount upon delivery.
6. Delivery: Orders are generally delivered within 7–14 business days, depending on the delivery location, product availability, and logistics conditions.
7. Customer Information: Customers are responsible for providing accurate name, phone number, email address, and delivery information when placing an order.
8. Returns and Refunds: Returns or refunds are subject to our Return & Refund Policy. Customers should contact support within the specified period for eligible damaged, defective, or incorrect products.
9. Intellectual Property: All website content, including text, logos, graphics, images, and design, belongs to Shop Smart Live or its respective owners and may not be copied or reproduced without permission.
10. Changes to Terms: We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes means you accept the updated terms.

By using the Shop Smart Live website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

We want you to be completely satisfied with your purchase. If you are not, eligible items may be returned within 7–14 days of delivery, subject to the following terms.

1. Return Period: Eligible products can be returned within 7–14 days from the date of delivery.
2. Damaged Products: If your order arrives damaged, please contact our support team as soon as possible with your order ID and clear photos of the product and packaging.
3. Defective Products: Products that are defective or not functioning properly may be eligible for return or replacement after verification.
4. Wrong Product: If you receive an incorrect product, please contact us with your order details and photographs so we can review the issue.
5. Product Condition: Returned products should generally be unused and in their original packaging, with tags, accessories, and other included items intact.
6. Return Request: Customers must provide the order ID and relevant product information when requesting a return.
7. Inspection: All returned products may be inspected before a return, replacement, or refund is approved.
8. Non-Returnable Items: Certain products may not be eligible for return due to their nature, hygiene requirements, usage, or other applicable restrictions.
9. Refunds: For approved returns, the refund will be processed according to the applicable refund procedure and may depend on the condition of the product.
10. Cash on Delivery Orders: Since orders are accepted through Cash on Delivery (COD) only, refund arrangements for approved returns will be communicated by our support team.

We reserve the right to review each return request and determine eligibility according to this Return & Refund Policy.